Booking and Cancellation Policy

• The full amount is required at the time of booking.  The booking can be paid by credit card, e-transfer, debit or cash. 
• You have 24 hours to cancel from the time of booking.  There will be a 50$ plus tax fee for a cancellation. After the 24 hours at the time of your booking, the amount of your reservation is non-refundable. 
• If there is availability, changes are accepted as long as the monetary value remains the same or greater than your original reservation.  You must notify us 14 days in advance for a reservation change.
• You must respect the number of nights you have reserved.  No refunds will be given if you shorten your stay.  However, if you wish to expend your stay within the current season, we will be happy to verify our availability with you.
• An extension of your stay can be requested at the campsite office or by calling 819-438-2013.

No show policy

• A client who does not take occupancy on the first day of his reservation will lose his rental right as of noon (12 p.m.) the next day. Management has the right from that time on to rent the campsite or cabin without any obligation to reimburse the defaulting renter.
• You must advise us as early as you can of any delay in your arrival time. If it is after 8 p.m., we will make sure staff is available to escort you to your campsite or cottage.

Rental policy

• Only one RV per campsite is allowed. However, an extra tent is allowed for an additional fee.